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Support — Speaker Cleaner
Support
We’re here to help.
FAQ
Common questions.
The result says "No measurable change".
Your speaker was probably not wet, or the water was already gone. Measure in a quiet room with the phone flat on a table, screen up, for the whole clean.
The measurement didn't work.
Speaker Cleaner needs microphone access to measure. Turn it on in iOS Settings › Speaker Cleaner › Microphone. The cleaning works without it.
The clean stopped and asked me to unplug headphones.
The sound has to come out of the phone's own speaker. Disconnect headphones and turn off Bluetooth audio, then try again.
The clean stopped because the volume changed.
The before and after measurements must use the same volume. Set the volume before you start and leave it there.
Does it work for sand or dust?
Sand clean tries to shake loose grains out with bass pulses and vibration. It can't remove stuck dirt or dust. If sound stays muffled, contact Apple or a repair shop.
How do I cancel my subscription?
iOS Settings › your name › Subscriptions › Speaker Cleaner. Cancel at least 24 hours before the period ends to avoid the next charge.
How do I restore my purchase on a new phone?
Open Speaker Cleaner › Settings › Restore purchases, signed in with the same Apple ID.